Privacy Policy

ToroidCore Magnetics respects your privacy. This Privacy Policy explains what personal data we collect through this website, how we use it and the rights you have. 1. Data we collect • Enquiry details you submit through our quotation form or drawing upload: name, email address, phone number, company name and your message. • Technical files you upload for quotation (drawings, PDF and similar documents). • Essential technical data required to operate the website: language preference cookie and secure admin session cookie. 2. How we use your data • To review your enquiry or drawing and prepare a quotation. • To communicate about orders, delivery and after-sales support. • To improve our products and website. We never sell your personal data and we do not use advertising or third-party tracking cookies. 3. Legal basis We process your data to respond to your request for a quotation (pre-contractual steps), on the basis of our legitimate interest in answering business enquiries, and where required by applicable law, on the basis of your consent. 4. Data retention Quotation enquiries and uploaded drawings are kept for up to 24 months unless an order or legal obligation requires a longer period. Admin session data expires after 7 days. 5. Data sharing Your data is stored on our own server and accessed only by our sales and engineering staff. We do not share personal data with third parties except logistics partners where necessary to ship an order, or where required by law. 6. Your rights If you are located in the EU/EEA or the UK, you have the right to access, rectify, erase or restrict the processing of your personal data, and to object to processing or request data portability. To exercise these rights, please contact us using the details below. 7. Cookies This website only uses essential cookies: your language preference, the secure admin session and your cookie choice. You can change your cookie choice at any time using the "Cookie settings" link in the footer.

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